Mabxience dedicates all its efforts to respect the privacy and security of the Users and undertakes to use personal data in accordance with the General Data Protection Regulation (“GDPR”) and national data protection law.
The identification of the data controller and the data protection officer are the following:
Mabxience Holding, S.L.
Calle Manuel Pombo Angulo, 28 3ª planta 28050 Madrid, España.
Tax Identification Number
Companies House Information
Commercial Registry of Madrid, Page M-568361, Volume 31.584, Sheet 100
2. Categories of personal data and purposes of the processing
Users may use some functionalities of the Website without having to provide Mabxience any personal data. However, for certain functions, Users shall provide personal data in order to register for certain services, receive newsletters or other information of interest. In addition to the information you provide directly to Mabxience, we collect certain information when you visit our Website.
Personal data collected through the Website will be duly incorporated in databases under the responsibility of Mabxience which will be registered in Mabxience´s record of processing activities.
We also inform the Users that fields requested in forms marked with an asterisk are mandatory. In this sense, if the requested information is not provided, we will not be able to carry out the service.
Below, we have specified the categories of personal data we collect, the purposes for which we use such data and how long we will keep the personal data:
A. Users communications and customer service
This category includes any personal data provided by the User during their communications with Mabxience for the purpose of solving any incident, suggestion or claim. In this sense, if the User has made any request or suggestion through our contact forms, we will process the personal data in order to answer it.
The legal basis for the processing of these personal data is consent when the Users provide their data through the any available contact channel (form, email, phone).
Information about Users online searches (clicks and views), settings on our Website, requests for information and / or their contact history may be subject to processing by Mabxience. This information allows us to use different means to manage the relations with our customers and commercialize our products and services through e-mail or online advertising which may include customizing the content of the Website and offers in order to suit User preferences.
You may at any time object to this processing (for more information on how to do this, please read sections 7 and 8).
We use this personal data based on our legitimate interest in order to improve our products and services. Personal data will generally be deleted or anonymised 1 month after your last visit to our Website, except where we are legally required to keep the personal data or where it is retained for any other purpose.
C. Information About the Use of our Website
Mabxience collects information automatically obtained by the Website related to the identification of the User’s computer equipment, use and navigation habits.
Said information includes data regarding language, pages or sections of the Website, keywords, date, time, amount of time the User expends in certain types of webpages, which section of the page he has visited, and similar information related to the use of the Website. Mabxience may collect this information using cookies. To obtain additional information please visit our Cookies Policy.
We use this personal data based on our legitimate interest in order to improve our products and services. We will keep the Personal Data for 1 month from the date of the last visit to the Website.
Mabxience may combine your personal data with other information provided by the User or collected from the Website as above mentioned. In those cases, all combined information will be processed as personal data during the period the information remains combined.
D. Website Maintenance and Optimization
Users’ personal data will also be used for the maintenance and analysis of our Website, solve any problem, improve availability and protect the Website against fraud (e.g. in case of repeated log attempts or non-compliance with our terms and conditions, e.g. by persons under the age of 18). Analytics also allow us to check whether the online services we offer work effectively in order to improve them whenever possible.
The use of User’s personal data for these purposes is necessary based on our legitimate interest and will be retained for a maximum period of 6 months.
E. Comply With our Legal Obligation
We may need to process your personal data to comply with legal obligations binding or accepted by us. Likewise, we may need to provide information to and as required by local law enforcement agencies, other government authorities, or otherwise required by law or to protect the rights and safety of our property, company, employees and customers.
3. How We Share Personal Data
Sometimes it is necessary to share your personal data with other Mabxience subsidiaries or companies of the group Fresenius Kabi AG, or third parties in order to guarantee the correct provision of the Website. We may share such information with the following:
Group companies and Fresenius Kabi AG due to the use of shared computer systems, which may be located in the European Economic Area (EEA) or in third countries.
Business partners who offer products or services jointly with Mabxience.
Service providers, to the extent necessary for the provision of a service.
Such entities may be located in Spain, other countries in the EEA or anywhere else in the world. When we keep personal data outside the EEA, we guarantee an adequate level of protection of the transferred data. To this purpose, we require service providers to take appropriate measures to protect the confidentiality and security of personal data.
For example, for services provided by providers outside the European Economic Area, we use Standard Model Clauses approved by the European Commission.
Mabxience may disclose User’s personal data to any public administration, when required by law and compelled to do so by such authorities. All data communications will always be carried out in compliance with the GDPR and the national data protection law.
Mabxience cares to ensure the security and confidentiality of the Users personal data. Therefore, we have taken several security measures and technical means to prevent the loss, misuse or access to the personal data without the User permission in accordance with GDPR and the national data protection law.
Nevertheless, it is also the User responsibility to control his or her personal information, therefore Mabxience asks and encourages all Users to be careful sharing information and content. Mabxience shall not control the content and information the User chooses to share with other Users and, therefore, Mabxience is not responsible for the consequences of the Users own actions.
Mabxience pledges (i) to act rapidly and in a responsible manner in the event the Users personal data security is deemed at risk, and (ii) to report it if relevant with the greatest diligence.
In case of a personal data breach, Mabxience undertakes to notify the Spanish Data Protection Agency or the relevant data protection authority without undue delay after becoming aware of such breach. Likewise, when the personal data breach is likely to result in a high risk to the rights and freedoms of Users, Mabxience will communicate the personal data breach and the measures taken to mitigate the risks and adverse effects to Users.
The Website is not intended to be used by persons under the age of 18. Under no circumstances will Mabxience voluntarily collect personal data from persons under the age of 18.
7. Users’ Rights Concerning Data Protection
At any time, Users may exercise before Mabxience their data protection rights, in particular the right of access, rectification, restriction of processing, erasure, objection and portability pursuant to the applicable legislation. This means Users can ask what personal data we have about them, update, or they can request that Mabxience stops using data for a specific purpose, or simply require Mabxience to delete all personal data from our files and databases among other.
In the event the User decides to object to the processing of the personal data, Mabxience will no longer process personal data in connection to such User. Personal data may still be processed for the purposes established in data protection legislation or bring defence against legal claims.
After the User exercises any of the abovementioned rights, and during Mabxience verification period, all personal data will be kept blocked. The blocking procedure will prevent Mabxience from processing or erasing such personal data.
For the exercise of any of the abovementioned rights, the User shall contact Mabxience by email, addressing the request to firstname.lastname@example.org, indicating as reference: “EXERCISE OF RIGHTS” and identifying the right to be exercised. In addition, Users may also lodge a claim before the Spanish Data Protection Agency or the relevant data protection authority if they consider that we have not processed their personal data in accordance with the regulations.
8. Users’ Erasure Right
As User, at any time you have the possibility to exercise your right to object to the processing of your personal data by sending an email to email@example.com with the subject “DATA ERASURE”.
Please review this agreement every so often in order to acknowledge any possible modifications. If you do not accept this document, partially or as a whole, or any subsequent modification, please refrain from the use, access or continue to access the Website or discontinue any use of the Website immediately.